Shipping Policy
Introduction
Welcome to Frameworks, where our commitment to customer satisfaction extends beyond just offering quality products. We believe in providing a seamless shopping experience, including reliable and affordable shipping services. In this shipping policy, we outline the key details and processes related to shipping your orders.
Shipping Rates
At Frameworks, we strive to offer reasonable shipping rates to our customers. Our shipping charges are calculated based on various factors, including the weight, size, and destination of your order. To determine the exact shipping cost for your specific order, you can use our online shipping calculator during the checkout process.
Delivery Times
We understand the importance of timely delivery, and we work closely with trusted shipping carriers to ensure your orders reach you as quickly as possible. The delivery time for your order may vary depending on the shipping method selected and your location. Standard shipping typically takes between 3-7 business days, while expedited options are available for faster delivery.
Order Processing
Once you place an order with Frameworks, our dedicated team begins processing it immediately. We aim to ship all orders within 1-2 business days, excluding weekends and holidays. In case of any unforeseen delays or backorders, we will promptly notify you via email and provide an updated estimated shipping date.
International Shipping
Frameworks proudly offers international shipping to customers around the globe. We understand the importance of expanding our reach and ensuring that customers worldwide can enjoy our products. International shipping rates and delivery times may vary depending on the destination country. We recommend reviewing the specific details during the checkout process.
Order Tracking
Tracking your order is a breeze with Frameworks. Once your order is shipped, we will provide you with a unique tracking number via email. This tracking number allows you to monitor the progress of your shipment and estimate its arrival date. You can easily track your order by visiting our website and entering the tracking number in the designated tracking tool.
Returns and Exchanges
While we strive to ensure your utmost satisfaction with our products, we understand that circumstances may arise where you need to return or exchange an item. At Frameworks, we have a hassle-free returns and exchanges policy. If you are not completely satisfied with your purchase, please contact our customer support team within 30 days of receiving your order. We will gladly assist you in arranging a return or exchange.
Contact Us
We are dedicated to providing exceptional customer service, and our team is always ready to assist you with any inquiries or concerns regarding our shipping policy or any other aspect of our business. Please feel free to reach out to us through our Contact page, and we will respond to you in a timely manner.
Conclusion
At Frameworks, we value your trust and strive to make your shopping experience convenient and enjoyable. Our comprehensive shipping policy ensures that your orders are handled with care and delivered to your doorstep in a prompt and reliable manner. Thank you for choosing Frameworks for all your needs, and we look forward to serving you!
